Simply Birth is not a brick and mortar store and we are unable to accommodate walk-up picks without prior approval.
If you have questions about our products or would like to schedule a local pick up, the best way to reach us is via email us at firstname.lastname@example.org
Our return address is:
25322 Westborne Drive
Dana Point, CA 92629 USA
Please see our return policy here: https://simplybirth.com/pages/returns